Repairs

Samsung washing machines are considered one of the most reliable and durable. However, even they tend to break.

Read about how household appliances are repaired, which parts of the Samsung washing machine fail most often and how to troubleshoot on their own, read the article.

What parts of Samsung washing machines break most often?

Most often, small single parts fail, which are easy to replace on your own.such as a water level sensor or pump. Basic components in the form of a drum or control board break less often, however, it does happen.

Heating element

If the heating element fails, then the water stops heating. However, there is no need to rush to change this element. It is possible that the electrical wiring was damaged. Therefore, before buying a new heating element, you need to check the electrical circuit.

Error codes indicating that the heating element is out of order:

• H1;
• H2;
• HE;
• HE1, HE2;
• HC, HC1, HC2;
• E5, E6.

If the wiring is in order, then you will have to disassemble the washing machine and change the heating element. Read more here.

Control board

The control board is the brain of the Samsung washing machine. It is she who controls the operation of all units of the device. It contains control triacs, which are associated with various elements of the unit.

The controller stops working properly for the following reasons:

1. Wiring burned out.
2. Triacs or tracks burned out. Most often this happens due to unstable voltage in the mains.
3. Contact oxidation has occurred.

Errors that indicate a breakdown of the control board:

• AE,
• AC,
• AC6,
• DE.

You can find out about the repair and replacement of the control unit here.

Water level sensor

If the water level sensor is out of order, the following symptoms will indicate this:

1. The machine washes or turns on the heating element, but there is no water in it.
2. The tank is overfilling or does not receive water.
3. The machine does not wring out.
4. In rinsing mode, the appliance sometimes pumps out water.

Error codes that indicate a failure of the pressure switch:

• 1E,
• 1C,
• E7.

It is not difficult to check the performance of the sensor. It is located directly under the top cover of the washing machine. More details can be found here.

Broken crosspiece

The crosspiece connects the drum and the tank. It can break due to normal wear and tear if the washing machine is used for many years. Other causes of malfunction include too hard water, factory defects, wear on bearings.

The main signs of a breakdown:

1. The appearance of noise, grinding and knocking during washing.
2. Excessive movement of the device.
3. Slow rotation of the drum, or its complete stop.

There is no dedicated error code to indicate a malfunction of the spider, although sometimes the display shows values:

• UE,
• E4,
• UB.

Belt

If the belt stretches, falls off or breaks, the following codes will indicate this:

• 3E;
• EA;
• 3E1, 3E2, 3E3, 3E4;
• 3C, 3C1, 3C2, 3C3, 3C4;
• UE;
• E4;
• UB.

The belt often comes off when the washing machine is overloaded. In this case, it is simply returned to its place, avoiding further loading of an excessive amount of things. Belt replacement required when it breaks or overstretches.

The reason may be the breakdown of other parts:

• crosses,
• bearings,
• loosening the motor or pulley,
• deformation of the drum.

Bearing

Error codes indicating bearing failure:

• UE;
• E4;
• UB.

Failure of bearings is indicated by creaking, crunching and grinding that occur during the rotation of the drum.

Additional signs of breakage:

1. The laundry remains wet after washing.
2. The device vibrates violently.
3. The seal begins to wear off.

Pump

Error codes indicating a breakdown of the drain pump washing machine Samsung:

• 5E (SE);
• E2;
• 5C.

Sometimes the reason for the appearance of the code is not a breakdown of the pump, but disconnection of the wires in the area from the drain pump to the control module. If the wires are OK, then a part replacement is required.

Signs that indicate a pump failure: the machine does not drain water and does not wring out the laundry. Read more here.

Shock absorbers

Shock absorbers are necessary in order to damp tank vibration washing machine. They can stretch or break due to regular overloading of the device. In this case, there is extraneous noise, creak, knock. The machine will vibrate strongly, move from its usual place. Sometimes a tight rotation of the drum indicates a breakdown of the shock absorbers.

Shock Absorber Replacement Instructions - here.

Cuff

The following codes indicate cuff damage:

• LE;
• LE1;
• E9;
• LC;
• LC1.

If the machine starts leaking, it is possible that the cuff is damaged. The most common cause is a puncture, which can be caused by a sharp piece such as a paper clip or screw.

Sometimes the gum simply abrades during prolonged use., contact with hot and cold water, chemicals. Worn bearings and a curved crosspiece can accelerate its deterioration.

The cuff should be examined to understand the cause of the leak. Most often, finding a hole is not difficult. After finding a defect, the device should be disassembled and the damaged part replaced.It's easy to do it yourself. Will tell you about cuff replacement this publication.

Drum

Drum axle load imbalance error:

• UE;
• T4;
• UB.

More complex technical faults include bearing wear and deformation of the drum itself.... In the latter case, it will have to be changed. You can cope with the work yourself if you understand how to completely disassemble the washing machine.

All about breakdowns and drum repairs - in this section. All error codes considered here.

Causes of malfunction and how to eliminate them

According to certain signs, one can suspect which part of the washing machine is out of order. Correct diagnostics allows you to eliminate the cause of the malfunction even without contacting the master.

Doesn't heat water

The reasons why the device does not heat the water:

1. The wrong wash mode is selected, or the temperature is set incorrectly.
2. The machine is not properly connected.
3. Defective heating element or thermostat.
4. The electronic module has broken.

If any part fails, its replacement is required. In other cases, it is enough to adjust the device settings. Why does not it warm, he will tell this article.

The castle is burning

The lock may light up or flash for the following reasons:

• the child lock function is activated;
• the controller malfunctioned;
• there was a breakdown of the electronics responsible for blocking the hatch;
• the door lock has broken;
• the hatch hinges are warped.

Read more about the problem here.

Flowing

Leakage reasons washing machine:

1. The drain filter is clogged or loose.
2. A blockage has formed in the powder hopper.
3. Overpressure in the water supply.
4. The cuff is torn.
5. The pipe is damaged or the clamps are loose.

To cope with the problem, you need to turn off the electricity, then remove the blockages, or restore the integrity of damaged parts. Read more here.

Does not wring out

There can be many reasons why the washing machine does not wring out things. The most common ones are:

• the drain system is clogged;
• the "no spin" mode is selected;
• the device is overloaded;
• the drain pump is out of order;
• motor brushes worn out;
• the belt is stretched or slipping;
• the controller is out of order;
• shock absorbers worn out;
• the motor or pressure switch is broken.

Read more about the malfunction here.

Does not turn on

Reasons why the washing machine does not turn on:

1. There is no electrical connection.
2. Broken cord or defective plug.
3. The sunroof locking device or the power button is broken.
4. The controller is out of order.
5. Noise filter defective.
6. Damaged wiring.

First you need to check if electricity is supplied to the device. If everything is in order, replacement of defective parts is required. More details can be found here.

Does not collect water

Reasons why the washer does not collect water:

• the water supply valve is closed, or it is turned off throughout the house;
• the hose is bent;
• electronic water supply valve burned out;
• the control board is out of order;
• defective pressure switch;
• broke UBL.

Read more in this material.

Does not drain

Reasons for malfunction:

1. The drain hose is kinked, squashed or clogged.
2. A blockage has formed in the sewer or siphon.
3. Clogged drain filter or connection.
4. Defective pump.
5. The control module is out of order.
6. The pressure switch has broken.

If the reason comes down to a blockage, it must be removed. Defective parts are repaired or replaced. Read more here.

The door won't open

Door lock reasons:

• the hatch door handle is broken;
• the device responsible for blocking the hatch is faulty;
• the controller is out of order.

To eliminate the cause, it may be necessary to replace the hatch handle, UBL or repair the control board. Why the door does not open and how to fix it, you can find out here.

Jumps when spinning

Reasons why the machine jumps during spinning:

1. If the unit is new, the transit bolts may not have been removed.
2. The device is not installed correctly.
3. The floor is too smooth.
4. Shock absorbers have broken.
5. The springs on which the tank is attached are worn out.
6. The counterweight mountings are loose.
7. Bearings are out of order.

Read more in this article.

How to disassemble a Samsung clipper yourself?

Parsing instructions washing machine Samsung:

1. Remove the cover.
2. Remove and distribute for detergents.
3. Remove control module.
4. Remove the service panel.
5. Remove counterweights.
6. Dismantle the heating element.
7. Remove the belt.
8. Detach the center and rear panels.
9. Remove the tank with the drum by disconnecting it from the springs.
10. Remove the bottom cover and unscrew the motor with counterweight.

The wires must be disconnected carefully, taking care not to damage them. It is better to fix the entire parsing process on the camera so as not to get confused during subsequent installation. Detailed instructions for parsing - here.

When do you need to replace the drain hose?

Replacing the drain hose is required in three cases:

• the hose is too short, there are difficulties with the connection;
• there is mechanical damage on the hose;
• the hose is clogged with debris and limescale so much that the blockage cannot be removed.

What to choose: do it yourself or call the master at home?

If a breakdown occurs, the owner of the Samsung washing machine is faced with the question: to repair it yourself or call a master. To make the right decision, you need to carefully analyze the situation.

If the device is under warranty

If the device is under warranty, do not attempt to repair it yourself.... Also, you do not need to pay for the services of private craftsmen.

A breakdown not caused by the buyer's fault is subject to warranty service. It is free, at the expense of the manufacturer.

Provided that the device broke down due to external factors, for example, it was dropped or incorrectly connected, you will have to pay for the repair yourself.

Repair yourself

On your own you can cope with minor breakdowns, for example:

1. Replacing the pressure switch.
2. Clearing the blockage.
3. Reboot the car due to a controller malfunction.
4. Replacing the pump, door hinge or hatch, etc.

If you have experience and capabilities, you can try to carry out more complex repair work, among which:

• replacement of heating elements,
• hatch cuffs,
• motor,
• shock absorbers.

The cost of repair on your own is influenced only by the price of the part and is 2-3 thousand rubles.

At the service center

Entrust the washing machine to professionals recommended in the following cases:

• faulty controller;
• bearing replacement is required;
• dismantling of the tank or crosspiece is required;
• the tank support has broken.

Repair that requires a complete disassembly of the washing machine is complex and time consuming. Only experienced craftsmen can cope with it. If you try to intervene yourself, you can completely ruin the washing machine.

The cost of repairs by specialists will be from 2 to 7 thousand rubles for each breakdown, depending on the reason.

All the most important and useful information about Samsung washing machines can be found in this section of the site.

Conclusion

The Samsung washing machine is a technologically complex device. If any breakdown occurs and its causes are not obvious, it is better to entrust the diagnosis and repair of the device to professionals.